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Manager, Marketing Operations

Job Location: 

Redwood City, CA

Job Summary:

Cloud9 is looking for a dynamic marketing operations manager to join our growing team. This person will manage Marketo programs, metrics and reporting (from Marketo and salesforce), and will be a key person on the CMO’s staff. Resumes to: Tracy Eiler, CMO, Cloud9 – This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Job responsibilities include running the operations of marketing, specifically email marketing campaigns, lead nurture, metrics reporting, list building, and more. Specific responsibilities include:

  • Create replicable programs and channels in Marketo
  • Salesforce campaign management and reporting
  • Manage content assets
  • Refine nurture program and lead scoring
  • Sales Ready Lead process ownership and reporting
  • Database augmentation and cleanliness. Lead loading and processing plan.
  • Metrics reporting (conversion rates, revenue cycle, campaign influence). Marketo Revenue Cycle Analyzer skills a plus.
  • Work in partnership with sales, marketing, and Account Development Representatives (lead qualification team) to ensure smooth lead flow
  • Work with sales operations on the workflow/integration between Marketo and Salesforce
  • Drive testing of subject lines, offers, and other elements
  • Working with team, research and procure additional lists of salesforce customers
  • Develop writing skills to create original content (initially content will be developed by product marketing and CMO). If the candidate has this skill already, terrific.
  • Work with marketing team to create compelling messaging and content


Requirements:

  • Bachelors degree in marketing or business
  • 3-5 years experience with marketing operations, and specific marketing operation software such as Marketo or Eloqua. 3-5 years experience with Salesforce.com.
  • Salesforce administrator skills a big plus
  • Familiarity with additional marketing tools such as GoTo Webinar, Ringlead, Mintigo, Data.com/Jigsaw, Hoovers, LinkedIn, and others
  • Personal characteristics: professional, organized, strong written and verbal communication skills, detail-oriented, poised with executives.
     

Apply:

Resumes to: Tracy Eiler, CMO, Cloud9 – This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 
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