Latest In: Customer Support

AI AskFrank chatbot ChatGPT Customer Support search engine Sinch
AskFrank By Sinch Aims To Streamline Customer Support With AI

AskFrank By Sinch Aims To Streamline Customer Support With AI

Sinch's cloud communications platform is designed to help businesses reach anyone through mobile messaging, email, voice and video…

Solution Spotlight March 28
8x8 Customer Support sales pipeline targeting and personalization video campaigns video content video marketing
The Ultimate Guide For Conducting Customer Support Through Video Interaction

The Ultimate Guide For Conducting Customer Support Through Video Interaction

All businesses generate more sales if they have loyal customers who keep coming back for more. One-off customers…

Demanding Views February 1
conversational support funnel Customer Support funnel intercom
Intercom Conversational Support Funnel Aims To Revamp Customer Support Services

Intercom Conversational Support Funnel Aims To Revamp Customer Support Services

Intercom, a conversational relationship platform (CRP), launched its Conversational Support Funnel, a framework that aims to help customer service teams…

Industry News July 15
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Campaigns for Proactive Support customer messaging Customer Support data Helpshift inapp messaging mobile apps
Helpshift Launches Data-Powered Solution For Targeted Customer Messaging

Helpshift Launches Data-Powered Solution For Targeted Customer Messaging

Helpshift, a customer support platform for mobile apps, has released Campaigns for Proactive Support. The solution provides companies…

Solution Spotlight December 5
Content tool Customer Support MindTouch Salesforce AppExchange
MindTouch Offers Content Tool For Customer Support

MindTouch Offers Content Tool For Customer Support

MindTouch is a knowledge management solution designed to help companies create web-native content to assist the customer support…

Solution Spotlight March 6
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