Latest In: conversational intelligence

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Live Agents Have Less Than 2 Minutes To Engage Site Visitors, Drift Research Reveals

Live Agents Have Less Than 2 Minutes To Engage Site Visitors, Drift Research Reveals

Live agents who connect with site visitors within two minutes of the prospect interacting with a chatbot have…

Blog January 16
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Invoca Launches Conversation Intelligence AI Innovations

Invoca Launches Conversation Intelligence AI Innovations

Invoca, a provider of conversation intelligence AI, enhanced its Signal AI suite and introduced Signal AI Studio, which seeks to…

Industry News October 17
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ZoomInfo Offers Post-Meeting Briefs Within Chorus Platform

ZoomInfo Offers Post-Meeting Briefs Within Chorus Platform

ZoomInfo is a go-to-market platform for businesses to find, acquire and grow their customers. It is designed to…

Solution Spotlight August 29
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Gupshup Welcomes New SVP Of Global Sales

Gupshup Welcomes New SVP Of Global Sales

Gupshup, a global conversational engagement platform, hired Mike Donohue as SVP of Global Sales. He will be responsible…

Industry News June 28
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6sense Unveils AI Writer Tool Within Conversational Email Product

6sense Unveils AI Writer Tool Within Conversational Email Product

Quick Scoop: 6sense launched an AI Writer tool designed to help users create personalized, targeted email campaigns. The…

Industry News June 8
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Invoca Launches CX Solution For Multi-Location Brands To Improve Caller Experiences & Conversion Rates

Invoca Launches CX Solution For Multi-Location Brands To Improve Caller Experiences & Conversion Rates

Invoca, an AI-powered conversation intelligence platform, released Invoca for Multi-Location CX, a new conversation intelligence solution for multi-location…

Industry News May 18
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Invoca Launches New Releases At 2021 Summit

Invoca Launches New Releases At 2021 Summit

Invoca, an active conversational intelligence platform, revealed several new releases designed to help customers capture and take immediate…

Industry News October 7
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