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Televerde Expands Its Prison Workforce Development Program

1Call center pic2Televerde, a provider of demand generation services, announced a new partnership with the Homestead Correctional Institute, part of Florida Department of Corrections, to expand its prison workforce development program. The company signed an agreement with Florida’s Prison Rehabilitative Industries and Diversified Enterprises, Inc. (PRIDE Enterprises) to open an engagement center in Florida and provide career pathways for incarcerated women.

Florida’s Homestead Correctional Institute will become Televerde’s eighth engagement center in the United States that is staffed entirely by incarcerated women. The company already has engagement centers in Arizona and Indiana, providing more than 3,000 incarcerated women with compensation and on-the-job training in sales, marketing, martech and more in the last 25 years. Ninety-four percent of these women have advanced into professional career positions following the program.

Televerde plans to open the engagement center in Florida during the third quarter of this year and will ultimately employ 200 women. With this new engagement center, Televerde is positioned to expand its outbound and inbound sales and marketing solutions and add customer service to its offerings.

“With PRIDE Enterprises, we have found a partner with whom we very closely align in thinking and approach to help incarcerated women get the skills they need in order to rebuild their lives and successfully transition back into society,” said Morag Lucey, CEO of Televerde, in a statement. “We are now finalizing the logistics of building out the engagement center so we can open in the third quarter. With Televerde’s business expanding, we are eager to open the center at Homestead Correctional Institution so we can provide stronger experiences, deliver more value, and accelerate success for our clients.”