Bridging The Gap: Why AI Must Be Embraced In Customer Service
As artificial intelligence (AI) continues to make its mark on various industries, customer service is experiencing one of…
Demanding Views January 21As artificial intelligence (AI) continues to make its mark on various industries, customer service is experiencing one of…
Demanding Views January 21Just a couple years ago, Devin McDonnell, Executive Producer of Devenio Podcasts, found himself pitching the value of…
Feature December 26Nine out of 10 consumers want brands to show empathy through their behavior, while 82% of CEOs believe…
Feature December 4Since 2019, the B2B Sales & Marketing Exchange has brought together thousands of B2B practitioners looking to level…
Industry News November 12Salesloft, a revenue orchestration platform, named Vidyard, an online video platform, as its preferred video partner to help…
Industry News November 5Vidyard, an online video platform, released new capabilities for its AI Avatars, which are designed to help teams…
Industry News September 12Consensus, an enterprise demo automation solution, acquired ReachSuite, a full-funnel live product demo company, to help better inform…
Industry News September 3The chatbot market is growing fast: The industry’s U.S.-based revenue was around $190 million in 2016, and by…
Demanding Views July 19Conversive is a digital messaging solution that offers AI features and CRM integrations to help businesses deliver personalized…
Solution Spotlight July 17CallRail is an AI-powered lead intelligence platform designed to help all businesses market with confidence. Serving more than…
Solution Spotlight July 10CallSine, an AI-driven sales engagement platform, entered the market with its patent-pending CallSine App for enterprise use and…
Industry News June 18Movable Ink, an AI-powered personalized content platform, enhanced Da Vinci, its AI-native personalization solution, through the addition of…
Industry News June 13