No matter what industry they’re in, B2B small business owners have a few things in common: limited time and resources, relatively small budgets and a desire to self-educate on the fly.
When it comes to marketing to small businesses, it’s important for companies to understand these pain points to help SMB owners solve their challenges.
Marketing automation software provider Act-On Software has launched a new product bundle to complement Microsoft Dynamics CRM, Power BI and Microsoft Outlook. The company said the bundle will help front-office departments deliver more intelligent customer engagement at scale.
Marketing automation provider Act-On Software has named Michelle Huff as its new CMO. Huff is tasked with leveraging her industry knowledge and product marketing experience to increase demand, maximize customer lifetime value and ultimately boost revenue, according to the company.
Act-On Software launched a social media module as part of its marketing automation tool. The company said the Advanced Social Media Module will provide deeper insight into the user’s social media marketing initiatives and includes content publishing, listening and reporting features.
“Social media is a critical channel for marketers and should not be executed in a silo; it must be integrated into the overall marketing strategy to realize its full potential,” said Kevin Bobowski, CMO of Act-On Software, in a statement. “Act-On’s Advanced Social Media Module empowers marketers to leverage social data to deliver more personalized, real-time experiences for prospects and customers, resulting in better conversions and more loyal advocates.”
Technology advances and shifting buyer preferences are elevating the inside sales role within B2B organizations, enabling reps to engage in contextual, relevant and timely conversations with prospects throughout the customer journey. A recent report from Forrester Research shows that an increase in demand driven by the marketing team has many B2B companies looking for tech alternatives that automate the aspects of the inside sales role that take up the most time and resources.
While the buzz around account-based marketing (ABM) has B2B marketers reassessing their strategies to engage with prospective customers, successful B2B organizations are finding that a full-funnel approach — fueled by data analytics and new interactive content formats — can properly engage and nurture prospects within key accounts. This leads to more personalized conversations for sales reps, and an enhanced customer experience.
These topics (and more) will be discussed throughout Demand Gen Report’s Lead LifeCycle Series, an online webinar series taking place July 18-27. Attendees will be able to access more than 11 hours of content covering the top trends and best practices B2B organizations are leveraging to woo buyers at each stage of the funnel.
“Our annual Lead LifeCycle Series will provide B2B marketing and sales practitioners with the information they need to further enhance their content, messaging and campaigns,” said Carol Krol, Editor-in-Chief at Demand Gen Report. “From driving leads to enabling sales, this webinar series will have everything you need to accelerate your sales funnel from top to bottom.”
Here’s a quick rundown of what attendees can expect from the two-week-long webinar series.
Expansions in strategy and technology have enabled B2B marketers to better tackle the task of incorporating an account-based approach to the way they market throughout the sales funnel. But one of the main hurdles with ABM implementation is understanding where to start.
During the opening session of the series, Radius’ Shari Johnston will provide a playbook for building the foundation of every account-based strategy. The session will also highlight use cases from ABM veterans who will discuss their ventures with the strategy.
In a session with Act-On Software, attendees will learn how modern technology makes ABM accessible, scalable and repeatable — and how it is delivering some tremendous results. The session will also address the new ABM funnel metrics companies can use to fast-track prospects to final sale.
The combination of processes and technology not only leads to alignment, but also helps companies identify the best metrics for tracking overall marketing and sales success.
In EverString’s session, the company will discuss how it has aligned sales and marketing, and fed the top of the funnel in the process. This session will also cover how to identify and fix sales and marketing misalignment, outlining key metrics and strategies for maintaining a relationship that enables both teams to work together to increase pipeline.
B2B buyers do not care if you are engaging with them via ABM or not — they expect a relevant and engaging customer experience that is consistent throughout their buying journey. As more and more content is created on a daily basis, interactive content formats are being created to catch buyers’ eyes and keep the marketer’s brand top-of-mind.
Content4Demand will spotlight a common challenge for B2B marketers: While interactivity and cutting-edge content formats are used for the top of the funnel, and the bottom of the funnel is fueled by case studies and more product-focused resources, the middle of the funnel is often neglected. The session will detail how interactive content can be leveraged in the middle of the funnel to nurture prospective buyers within target accounts and nudge them closer to a purchase decision.
Campaigns fueled by compelling content are not only driving better results, such as open and click-through rates, they are also proving to be more cost-efficient in converting and accelerating the flow of qualified leads.
During a session with SnapApp, attendees will learn how interactive and conversational content formats drive engagement and campaign conversion results.
Today’s era of content engagement is changing the marketing playbook, creating new rules for marketers looking to tap into the content needs and preferences of potential buyers. To identify those content preferences, marketers have to leverage a variety of metrics and behavioral analytics to better understand how buyers engage with their brand.
LookBookHQ will highlight how the buyer’s digital body language can help B2B companies identify their most sales-ready prospects and improve conversion rates by leveraging that insight in the content creation process.
Audience data can also bring value to a variety of initiatives across multiple channels. Email is a prime example. Leveraging behavioral insight from key prospects, marketers can segment their database to keep emails as relevant as possible to maximize engagement.
Social123 will discuss real-world examples of how companies are optimizing their audience data to better segment their database and target the right prospects with relevant content. The session will show how segmentation and targeting can help improve messaging and enable marketers to pair top-notch content with key personas.
Once marketers are leveraging their audience data, predictive marketing becomes an option to take campaigns to the next level. Not only do predictive analytic solutions have the potential to enhance lead scoring efforts; the technology may also identify prospects that have been flying under the radar.
Lattice Engines will discuss use cases from CDW, Intel Security and Hootsuite to highlight how predictive analytics enabled these companies to improve conversion rates at various stages of the sales funnel.
ABM, interactive content and data-driven marketing are only a few of the topics Demand Gen Report will cover during the two-week-long series. Some of the other sessions taking place during the 2016 Lead LifeCycle Series include:
Want to learn more? Click here to view the full agenda for the 2016 Lead LifeCycle Series, taking place July 18 – 27.
For years, it was demand generation that drove us — delivering marketers the leads, conversions and opportunities that won us praise from our superiors, that nudged our top line forward. A high-risk, high-reward vehicle that powered our businesses and proved our worth. But perhaps somewhere along the way, we strayed. Maybe the technologies that rose up around us to support our efforts (digital marketing more broadly) made us complacent; maybe we leaned on demand generation too heavily, figuring it would carry the day.