by Kelly Lindenau | Jan 17, 2023 | Industry News
Botco.ai, a conversational marketing platform, released “The State of Chatbots in Contact Centers,” a new study that seeks to uncover how and why contact center professionals use chatbots in their interactions with consumers. Tasked with supporting customer...
by Sandeep TM, Outplay | Jan 13, 2023 | Demanding Views
Regardless of how sales (and salespeople) are perceived, there’s one thing everyone agrees on: Selling is tough. Breaking through in a competition-filled marketplace is hard, and it’s even harder when you need to appeal to a multichannel audience with a...
by Kelly Lindenau | Jan 13, 2023 | Financial News
Coho AI, a product-led revenue platform, secured $8.5 million in a seed funding round led by Eight Roads, TechAviv and a group of angel investors. The company plans to use the capital to enhance the capabilities of its platform. Coho AI was created to help...
by Kelly Lindenau | Jan 13, 2023 | Industry News
Conversica, Inc., an AI-powered conversation automation solution, announced a new partner program to expand its partner-led business, which is focused on the company’s global go-to-market (GTM) and growth strategy. The partners include data company UHURU,...
by Kelly Lindenau | Jan 13, 2023 | Industry News
Banzai International, Inc., an end-to-end video engagement platform, launched Boost, a new add-on for its engagement marketing platform, Demio, to help marketers increase registrations for virtual webinars and events. Boost is designed to incentivize existing...
by Klaudia Tirico | Jan 12, 2023 | Industry News
Calendly, a scheduling platform provider, hired Jessica Gilmartin as CMO. Reporting to the Founder and CEO Tope Awotona, Gilmartin will be tasked with growing Calendly’s annual recurring revenue business by driving adoption across sales, marketing, customer...
by Kelly Lindenau | Jan 10, 2023 | Industry News
As technology advances and strategies mature, Gartner research found that marketing teams are starting to find themselves slightly out of their league and turning to IT teams for help. However, IT is finding itself at a disadvantage to assist due to the deep...
by Kelly Lindenau | Jan 10, 2023 | Industry News
Gartner’s latest survey, “Top Goals and Priorities for Customer Service and Support Leaders in 2023,” revealed that the two most important business goals for 2023 are improving operations and growing businesses. Specifically, 84% of customer service...
by Kelly Lindenau | Jan 10, 2023 | Industry News
Validity, a data quality and email marketing success solutions provider, relaunched Sender Score, a destination for email marketers looking to level-up their programs and deepen their sending knowledge. The latest iteration includes educational resources and four new...
by Klaudia Tirico | Jan 9, 2023 | Solution Spotlight
The LeanData Revenue Orchestration Platform, powered by No-Code Automation, is designed to simplify and accelerate the coordination of all the plays, people and processes needed to transform buyer signals into buying decisions. The Lowdown As the newest addition to...
by Kelly Lindenau | Jan 6, 2023 | Industry News
ON24, a digital experience platform, partnered with B2B marketing agency Heinz Marketing to produce “The 2022 Digital Engagement Landscape” survey report, which examined the most effective channels and tactics to engage B2B buyers and how sales and marketing...
by Kelly Lindenau | Jan 6, 2023 | Industry News
Allego, a sales enablement platform provider, released new research on sales content in partnership with B2B DecisionLabs, a B2B research and advisory firm. “Getting Sellers Engaged” discusses the results of a two-part behavioral research study that sought to reveal...
