Demand Gen Report

Communication support, call center and customer service help desk. telephone devices with VOIP headset in office.Customer service support (call center) concept.

CallMiner’s 2025 Report Highlights the Future of Customer Experience Innovation

CallMiner’s annual CX Landscape Report finds that organizations still finding their footing when it comes to artificial intelligence (AI) readiness even as adoption is becoming more mainstream as many find...

Latest Posts

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Higher Logic Vanilla Integrates With SlapFive To Help Support Community Engagement

Higher Logic Vanilla, a community platform, revealed a new integration with SlapFive, a customer marketing and advocacy platform, designed to help users more easily engage their community members in advocacy…

Industry News April 29

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New Research: AI Poised To Be ‘Greatest Influence’ On The Future Of Advertising

Given AI’s potential to transform industry practices now and in the future, 59% of practitioners view it more favorably than not, new research revealed. “The Digital Lead: 2024 Advertising Insights…

Industry News April 26

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Lightricks LTX Studio Seeks To Enable Multimedia Storytelling

Lightricks is an AI-first photo and video creation platform designed to help produce engaging, top-performing content. The company’s technology is focused on photo and video processing and is based on…

Solution Spotlight April 26