Demand Gen Report

Communication support, call center and customer service help desk. telephone devices with VOIP headset in office.Customer service support (call center) concept.

CallMiner’s 2025 Report Highlights the Future of Customer Experience Innovation

CallMiner’s annual CX Landscape Report finds that organizations still finding their footing when it comes to artificial intelligence (AI) readiness even as adoption is becoming more mainstream as many find...

Latest Posts

Robotic Hand Adding Chat Bot to Team of Dissatisfied Business People, AI Integration

Delivering A 1:1 Brand Experience At Scale With Agentic AI

If you’re keeping up with the generative AI trends, you’ve no doubt seen the recent explosion in “agentic AI” — AI agents that can autonomously interact with customers. These agents…

Demanding Views January 7

Businessmen making handshake in the office, Congratulation with merger and acquisition concept

Marketbridge Expands Into EMEA Via April Six Acquisition

Marketbridge, an integrated growth consultancy and marketing firm, completed its first EMEA acquisition by incorporating April Six, a global marketing and PR group, into its portfolio.

Industry News January 6

The Top 5 Most Important Topics To B2B Marketers

Staying ahead in B2B sales and marketing requires keeping up with the latest trends and strategies, but finding the right resources can be a challenge. To make it easier, we…

Feature December 31