by Kelly Lindenau | Nov 16, 2021 | Industry News
Agile experience management platform Momentive, formerly SurveyMonkey, revealed new capabilities of its customer experience (CX) platform GetFeedback to help users create and close feedback loops faster. The new features are designed to help CX professionals drive...
by Kelly Lindenau | Nov 12, 2021 | Demanding Views
Change is inevitable, especially in technology — but not all changes are ideal. Apple’s new Mail Privacy Protection (MPP) measures are a classic example, at least for marketers. As of Sept. 20, subscribers now have the option to opt-in for the new privacy...
by Kelly Lindenau | Nov 10, 2021 | Blog
At HubSpot’s INBOUND 2021 event, the CRM platform revealed a series of enterprise-grade releases and updates to help business better align their data, channels and teams, and more easily adapt to every growth phase. With innovations that include advanced...
by Kelly Lindenau | Nov 10, 2021 | Industry News
Demandbase, an end-to-end ABM software provider, partnered with Microsoft to blend Microsoft’s CDP and Dynamics 365 Customer Insights with its own platform to offer custom-built connectors for Demandbase and its InsideView and DemandMatrix companies. The new...
by Kelly Lindenau | Nov 9, 2021 | Industry News
Invoca, a conversation intelligence platform, released Lost Sales Recovery, a new solution designed to spot missed sales conversion opportunities when high-intent callers fail to reach a live agent. Additionally, the technology seeks to assist multi-location and...
