by Michael Rodriguez | Sep 9, 2021 | Industry News
Salesforce enhanced its Service Cloud 360 offering with two new sets of automation and digital contact tools designed to automatically engage customers and address their needs in all relevant digital channels via personalized conversations. The first set of automation...
by Michael Rodriguez | Sep 7, 2021 | Industry News
Sitecore, a digital experience management software, acquired AI-powered digital search platform Reflektion. The acquisition is part of Sitecore’s ongoing $1.2 billion commitment to become a SaaS-based digital experience platform. Reflektion is designed to...
by Michael Rodriguez | Sep 7, 2021 | Industry News
ZoomInfo, a business contact and intelligence platform, unveiled a new integration with Chorus.ai, a conversation intelligence platform and its most recent acquisition. The platform update is designed to help B2B organizations identify new account insights by...
by Michael Rodriguez | Sep 6, 2021 | Solution Spotlight
The monday workdocs solution from monday.com enables organizations to build connected workflows that provide users with enhanced collaboration capabilities and real-time updates on data changes, project statuses and timelines for more efficient team...
by Michael Rodriguez | Sep 3, 2021 | Industry News
Intrado, a telecommunications company, recently acquired virtual event management software provider Hubb to improve the in-person, virtual and hybrid event creation and management capabilities of its Intrado Digital Media platform. Intrado is designed to provide B2B...
