SurveyMonkey has rolled out new features designed to help users ask better questions, make smarter decisions, and move faster.
The AI Analysis Suite brings together new and existing artificial intelligence (AI) capabilities to make it easier to make sense of results faster. Users will now be able to interact with survey and form results in simple, conversational language using Analyze with AI, a new chat-based analysis feature that provides instant insights, sophisticated data segmentation, and clear explanations in minutes, with no manual filtering or spreadsheets required.
A second feature is Thematic Analysis (currently in beta) that will automatically identify and categorize open-ended text responses into key themes with to help users zero in on what matters most.
SurveyMonkey Use of AI
Meera Vaidyanathan, Chief Product Officer at SurveyMonkey, noted the company has always been in the business of capturing real human sentiment and turning it into action.
“AI now lets us do this faster and smarter— automating the legwork, surfacing insights that were previously hidden, and helping our customers act with greater confidence,” said in a statement. “With 25 years of history and more than 100 billion questions answered, we’re uniquely positioned to deliver trusted AI that makes feedback not just easier to gather, but far more powerful.”
New Toolkit
The AI Analysis Suite includes existing features like sentiment analysis (which uses machine learning to sort open-ended responses by positive, negative, or neutral tone) and response quality (which flags low-quality or suspicious responses). The full suite is available to all users on Advantage-tier plans and higher.
Additionally, a new toolkit for creating surveys and forms that empowers is now available. Users can now instantly use an AI-powered paste and create to intelligently transform survey questions from a document, email, or elsewhere into a structured questionnaire draft.
This toolkit can automatically create and customize branded “themes” for surveys and forms, adding logos, colors, and images in one click with a built-in AI survey and form theme generator.
More information about the full SurveyMonkey AI suite is available here.
