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Latest In: customer experience

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Unpacking ‘Customer-Centricity:' What It Means And How To Use It

Unpacking ‘Customer-Centricity:’ What It Means And How To Use It

Marketers need to adapt to the expectations of the evolving customer now more than ever — a recent…

Demanding Views November 26
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SiriusDecisions TechX: Avoiding ‘Categoritis' In Marketing Investment

SiriusDecisions TechX: Avoiding ‘Categoritis’ In Marketing Investment

Every year, the marketing technology landscape continues to grow and expand with new solutions and technologies designed to…

Industry News November 9
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Forrester B2B Marketing & Sales 2018: Meeting The Business Consumer On Their Terms Requires Dynamic, Customer-First Experiences

Forrester B2B Marketing & Sales 2018: Meeting The Business Consumer On Their Terms Requires Dynamic, Customer-First Experiences

The business consumer has become more self-focused than ever before, challenging marketing and sales teams to give up…

Industry News October 26
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