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Answer Bot bots customer service FAQs intercom
Intercom Launches Bot To Answer FAQs, Accelerate Customer Service

Intercom Launches Bot To Answer FAQs, Accelerate Customer Service

Intercom, a customer messaging platform, has launched a new bot designed to help answer and resolve customers' most…

Industry News October 15
data data lakes GDPR Semarchy
Data Lakes Are Not Evil — They Just Need To Be Properly Utilized

Data Lakes Are Not Evil — They Just Need To Be Properly Utilized

Imagine a place where all business data could be stored in its source form, waiting to be analyzed…

Demanding Views October 15
Maximize Effectiveness: Marketing Automation Workflows Every Marketer Should Know

Maximize Effectiveness: Marketing Automation Workflows Every Marketer Should Know

This infographic from Marketo outlines top marketing automation workflows for the entire customer journey, including how to generate…

October 15
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