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Latest In: customer experience

customer experience customer success Forrester sales acceleration Sales Enablement
Q&A With Forrester: How To Achieve Organization-Wide Buy-In For Sales Support

Q&A With Forrester: How To Achieve Organization-Wide Buy-In For Sales Support

As organizations grow more advanced in their go-to-market strategies, it's essential that all departments work in sync, share…

Industry News March 8
customer experience digital experience Gartner Gartner research NLP Smarter GTM VoC
Gartner Research: 60% Of Orgs With VoC Programs Will Rely On Voice & Text Interactions With Customers Vs. Surveys By 2025

Gartner Research: 60% Of Orgs With VoC Programs Will Rely On Voice & Text Interactions With Customers Vs. Surveys By 2025

Over the next three years, business and customer experience (CX) leaders plan to seek ways to diminish reliance…

Industry News February 1
customer experience digital experience PFL Revenue Marketing
PFL Founder & CEO To Retire, President Nick Runyon To Fill Role

PFL Founder & CEO To Retire, President Nick Runyon To Fill Role

Hybrid experience company PFL announced its Founder and CEO Andrew Field will retire after 25 years of growth…

Industry News January 24
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