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GDPR Aftershocks Show Big Impact On Contact Databases, Leading Marketers To Focus On Content Syndication, Inbound Strategies

The initial focus around the May 2018 GDPR deadline for most B2B organizations was what steps they need to take to be compliant. Now almost six months after the deadline many brands are seeing and feeling the effects on their database, with some seeing their usable contact lists dropping by more than 50% after double opt-ins and other compliance steps were added for EU contacts. Given the significant dent to outbound lists, many marketers have responded by ramping up content syndication and other inbound tactics.

5 B2B Brands That Show Us How Social Media Should Be Used

Progressive B2B brands are taking a note from the B2C playbook and meeting buyers on their preferred platforms, such as on podcasts, through videos and on social media. In fact, the number of buyers using social media to research potential solutions has grown from 20% in 2012 to 54% in 2018, according to the B2B Buyers Survey. Yet, research from the Content Marketing Institute shows that while 80% of B2B marketers have a social media strategy in place, only 32% have documented it.

A winning social media strategy must be documented and expansive. B2B companies should leverage a variety of social media platforms to not only promote their products, but also share relevant content, engage with customers, build brand awareness and more. Here are five B2B brands with a stellar social media presence we can all learn from:

MailChimp Mixes Eye-Catching Visuals & Humor On Instagram

MailChimp is an email marketing platform, but you wouldn’t necessarily know it by looking at their Instagram. The company’s Instagram page is a beautiful blend of bright colors, entertaining videos and a dash of humor — a winning combination that has landed MailChimp over 83,000 Instagram followers. Visit the page for yourself and see if you can resist hitting the follow button.

 

Slack Drives Customer Engagement, Service Via Twitter

Slack leverages Twitter as a two-way communication platform to engage with current and prospective customers. On most days, the Slack Twitter is awash with relevant videos, articles and more, and the Slack team is constantly responding to comments from other Twitter users. But on days where Slack is down, the company uses Twitter as an active platform to send out status updates and field individual questions and feedback from users. With Twitter, Slack can provide real-time customer support in an easily accessible and scalable way.

 

HubSpot Continues Post-Event Conversations Over Facebook 

The best brands don’t just have social media pages for their companies, but also their events. HubSpot is a shining example of Facebook use at its finest.

The company has created a separate Facebook page solely for its annual INBOUND event. Although the event takes place in early September, the company is dedicated to building a year-long, sustainable community around it. To do so, HubSpot created an INBOUND Studio page, where it posts video interviews, “dear attendee” tips, quotes and more on a regular basis. The posts help drive engagement long after the event has ended, as well as build excitement around the following year’s event.  

 

Oracle Humanizes B2B Marketing On LinkedIn

LinkedIn is repeatedly named the top social media platform to reach B2B buyers, and Oracle is a prime example of how to best leverage the site. The company is ranked 9th on LinkedIn’s top companies list and has amassed more than three million LinkedIn followers. Beyond just sharing content and relevant news, Oracle makes a point to connect with its followers and showcase the people behind the brand.

Earlier this month, the company opened up about losing 11 employees on 9/11. Then, in the wake of Hurricane Florence, Oracle posted a video of two employees who are delivering supplies and providing aid to those affected by the storm and urged its followers to join them in giving back. In doing so, Oracle humanizes its brand and creates a company image that people will want to support.

 

Adobe Fuels Instagram Feed With Customer Content

Instagram is quickly growing in popularity and is considered the number one platform for engagement. Nevertheless, you’ll be hard-pressed to find many B2B brands using the platform, let alone posting content on a regular basis.

Adobe, which recently acquired Marketo, has a notable Instagram presence on par with MailChimp. The Adobe Instagram feed looks like something straight out of Pinterest, with breathtaking travel photos, inspirational quotes and quirky designs. But don’t be fooled by the professional-looking photos, as they are often created by Adobe users themselves. By crowdsourcing user photos, Adobe always has a steady stream of content available and can showcase the power of its products over social media.

 

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3 New Ways To Reach Target Audiences Through Social Media

The B2B marketing landscape is looking more and more like its B2C counterpart with each passing month. As B2B marketers invest more in mobile optimization, personalization tools, podcasts and more, they shouldn’t forget about social media.

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5 Ways To Avoid The Unfollow Button With Your B2B Social Media Strategy

My normal morning ritual may sound familiar to some people: I pour myself a cup of coffee, look at my email and check out my social feeds to see what is trending. Every so often I find myself unfollowing companies and individuals due to a variety of factors, and I always wondered if people felt the same way I do when someone direct messages me with a “CAN’T MISS OPPORTUNITY!”

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Industry Experts Share Their Best Social Media Marketing Advice

social media

As a Millennial, I’ve been an advocate of social media since the early days of MySpace. Peer recommendations continue to be a major selling point in both B2B and B2C communities, and I can’t help but be fascinated with the role social media marketing plays in today’s 140-character limit world.

  • Published in Blog
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