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Latest In: personalization

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Five9 Expands Partnership With Invoca To Deliver ‘PreSense’ Tool For Contact Centers

Five9 Expands Partnership With Invoca To Deliver ‘PreSense’ Tool For Contact Centers

Quick Scoop: Five9 strengthened its partnership with Invoca to offer a joint solution designed to enable real-time data…

Industry News March 23
AI artificial intelligence CRM customer relationship management One AI personalization Sales Enablement
One AI Unveils Generative AI Solution For CRM Systems

One AI Unveils Generative AI Solution For CRM Systems

Quick Scoop: One AI released an AI-powered CRM solution. The new feature leverages multilingual AI to help uncover…

Industry News March 22
customer engagement customer journey data analysis Data management personalization Speedeon
The Top 3 Reasons It's Time To Reassess Your Customer Journey

The Top 3 Reasons It’s Time To Reassess Your Customer Journey

Marketers are always looking to improve the customer journey as the landscape frequently — and unpredictably — evolves.…

Demanding Views March 20
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