Law firms operate in a fast-paced, high-pressure environment where prospective clients expect immediate connection and reassurance. Hesitation or…
Case Studies January 22
Live agents who connect with site visitors within two minutes of the prospect interacting with a chatbot have…
Blog January 16
Quick Scoop: Sendinblue unveiled a new chat widget, Conversations. Conversations is designed to manage customer communications across all…
Industry News March 29
Quick Scoop: Five9 strengthened its partnership with Invoca to offer a joint solution designed to enable real-time data…
Industry News March 23
The economic headwinds that are buffeting businesses have increased in force. In fact, the baseline forecast is for…
Demanding Views February 24
Invoca, an AI-powered conversation intelligence platform, strengthened its partnership with Five9, a provider of cloud contact center solutions,…
Industry News August 17
For sales teams across the country, the shift from in-person to online work during to the Covid-19 pandemic…
Demanding Views July 12
Mediafly, a revenue enablement and intelligence platform, acquired ExecVision, a conversation intelligence (CI) provider. This marks Mediafly's fifth…
Industry News April 27
Outreach, an engagement and intelligence platform, acquired revenue intelligence software Canopy.io and rebranded it into Outreach Commit to equip users with sales…
Industry News October 18
Invoca, a conversation intelligence platform, released a new data visualization dashboard alongside Conversation Review, an interactive call transcript…
Industry News February 10
While 2020 presented many changes and challenges to the sales process, one key trend to keep in mind as…
Demanding Views January 8
Invoca, a conversation intelligence platform, has launched its Invoca Exchange marketplace, which is designed to help user build…
Industry News October 30
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