Gong has launched a new platform that delivers greater guidance and efficiency around how revenue teams turn customer conversations into repeatable actions across teams.
Mission Andromeda introduces Gong Enable, an AI-powered revenue enablement solution, along with new capabilities for conversational guidance, unified account management, and secure AI interoperability.
This is the first launch in Gong’s new, more structured platform launch cadence. Under this new approach, the company is introducing named, galactic inspired platform launches that bring multiple capabilities together, helping customers see how innovations fit together and how to implement them across their organizations for revenue success.
Ging’s Eilon Reshef on Mission Andromeda
Gong Chief Product Officer Eilon Reshef said Mission Andromeda was inspired by a gap consistently seen in the market: revenue teams have more data and AI tools than ever.
“The problem is that those tools often stop at surfacing insights, leaving teams still asking, ‘What should I do next?’ We built Mission Andromeda to move beyond dashboards and alerts and embed clear, timely guidance directly into how revenue work actually happens across selling, coaching, and account management, so teams can act earlier and with more confidence,” Reshef told Demand Gen Report. “It reflects where we’re headed long term with the Gong Revenue AI OS. Instead of shipping isolated features, we’re grouping related innovations into mission-based launches, giving customers a clearer timeline for adoption, planning, and execution.
Gong Enable: Scale Winning Revenue Behaviors
Gong Enable is designed to close this proficiency gap by integrating enablement into everyday revenue workflows and using real customer conversations to drive measurable performance improvement without adding manager overhead.
“Mission Andromeda extends our AI OS across sales enablement, conversational guidance, unified account visibility, and secure interoperability, reinforcing our goal of helping revenue teams operate with more clarity, consistency, and measurable impact as AI becomes part of their daily work,” said Reshef.
This offering comes as enablement teams face growing demands with limited capacity. According to Gartner Inc., 65% of CSOs and senior sales leaders say their enablement function is stretched thin, while frontline managers spend just 9% of their time coaching. As a result, organizations often rely on intuition to identify skill gaps and measure success through course completion rates rather than true performance improvement.
With Gong Enable, revenue teams can now:
- Identify skill gaps dynamically with AI Call Reviewer, which analyzes live customer interactions to surface individual and team-level coaching opportunities based on real behavior, enabling earlier and more targeted intervention through personalized, role-based Lessons delivered as structured micro-learnings.
- Practice high-stakes conversations at scale with AI Trainer, which allows reps to rehearse scenarios such as pricing objections or renewal risk using AI-generated simulations informed by successful conversations across the organization, delivering instant feedback without additional manager overhead.
- Connect training to business outcomes with Initiative Tracking, which links enablement programs directly to revenue metrics, allowing leaders to see whether new behaviors are showing up in live deals and impacting outcomes like win rates, deal size, and ramp time.
Extending AI Across Revenue Workflows
Rae Cheney, Director of Sales Enablement Technology at Morningstar, notes that they operate revenue teams across products and global markets, so consistency matters.
“Gong Enable lets us turn real customer conversations into practical coaching and tighter deal execution,” said Cheney. “It’s helped us spend less time on status updates and more time on the work that actually moves deals, making it easier to scale what ‘good’ looks like across teams.”
Reshef noted Gong Enable was built to help teams move from insight to improvement. For example, it can identify a skill gap from a rep on a customer call, can provide structured coaching through AI role-play and then measure whether new behaviors show up in subsequent deals.
“AI Trainer replaces generic training content and scripts with practice opportunities based on real customer conversations, so reps prepare for situations they actually face,” he stated. “Because it’s embedded in the same platform they use every day, enablement becomes part of everyday workflow instead of a separate program, and its impact can be measured against real business outcomes, not just course completion.
Since its founding, Gong has applied AI to help revenue teams understand customer conversations. Mission Andromeda extends that intelligence into more day-to-day revenue work, including how teams ask questions, manage accounts, and act on insights across systems. In addition to Gong Enable, Mission Andromeda includes Gong Assistant, Account Console and Account Boards; and Support for Model Context Protocol (MCP).
To learn more about Mission Andromeda and Gong Enable, visit gong.io/
