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Data-Driven B2B Sales Processes Are A Business Imperative

Data-Driven B2B Sales Processes Are A Business Imperative

The Covid-19 pandemic has been a seminal, existential event for businesses with B2B sales processes. Since March 2020,…

Demanding Views February 19
customer experience CX technology Zendesk
New Research: 63% Of Decision Makers Believe Exceptional CX Is Critical To Success

New Research: 63% Of Decision Makers Believe Exceptional CX Is Critical To Success

Delivering better digital customer experiences (CX) will remain a significant catalyst for business success, according to new research…

Industry News January 26
3D2B artificial intelligence customer experience technology
Balancing Digital & Human For An Awesome Customer Experience

Balancing Digital & Human For An Awesome Customer Experience

How many times have you found yourself in a company's voicemail hell? You know, where you're unable to…

Demanding Views January 22
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