Oracle Reports Q4 Software And Cloud Revenues Up 4%; Buys LiveLOOK Collaboration Tool

Published: June 20, 2014

Oracle Corporation announced that fiscal Q4 2014 revenues were up 3% to $11.3 billion, while software and cloud revenues were up 4% to $8.9 billion. In addition, cloud infrastructure-as-a-service (IaaS) revenues were up 13% to $128 million. New software licenses revenues were unchanged at $3.8 billion. Software license updates and product support revenues were up 7% to $4.7 billion.

For fiscal year 2014, total revenues were up 3% at $38.3 billion, while cloud IaaS revenues were $456 million. New software licenses revenues were unchanged at $9.4 billion, while software license updates and product support revenues were up 6% to $18.2 billion.

“Our cloud subscription business is now approaching a run rate of $2 billion a year,” said Safra Catz, President and CFO of Oracle. “As our business has transitioned, more software revenues are being recognized over the life of a subscription rather than upfront. We’re making this transition to cloud subscriptions and ratable revenue recognition while continuously increasing our top-line revenue and our bottom-line profits year-after-year.”

Oracle CEO Larry Ellison added: “We have by far the most complete portfolio of modern SaaS and PaaS products in the industry: CRM: Sales, Service & Marketing; HCM: HR, Payroll & Talent; ERP: Accounting, Procurement, Supply Chain and more. We plan to increase our focus on the cloud and become No. 1 in both the SaaS and the PaaS businesses.”

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Oracle Buys LiveLOOK Visual Collaboration Platform

In addition, Oracle has signed an agreement to acquire LiveLOOK, a provider of real-time, visual collaboration technology for co-browsing and screen sharing. LiveLOOK’s cloud-based co-browse technology enables customer service and sales agents to collaborate and visually guide consumers through web and mobile environments to resolve issues effectively and improve the quality of buying decisions. 

Oracle has more than 100 global customers using LiveLOOK’s co-browse technology as an embedded part of the Oracle Service Cloud offering. The Oracle Service Cloud is part of the Oracle Customer Experience Cloud, which includes Commerce, Sales, Service, Social and Marketing clouds, and enables a seamless and integrated exceptional customer experience from the first touch point through the entire customer lifecycle.

“Consumers are increasingly conducting transactions across multiple digital channels such as web and mobile,” said David Vap, Group VP of Oracle Product Development. “Meeting consumer demands and exceeding their expectations for web and mobile service and support will improve customer satisfaction and enhance revenue. With LiveLOOK, the Oracle Service Cloud will enable customer service and sales agents to deliver exceptional customer experiences.”

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