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Intercom Conversational Support Funnel Aims To Revamp Customer Support Services
Intercom, a conversational relationship platform (CRP), launched its Conversational Support Funnel, a framework that aims to help customer service teams…
Industry News July 15
B2B Sellers: Get Smarter About Service Or Become The Latest Churn Statistics
Today's B2B sellers face an unprecedented challenge when it comes to customer retention. Accenture Interactive's Service is the…
Demanding Views July 13
Inside The B2B Tech Purchase
When marketing IT and B2B tech solutions, marketers need to understand the buyer, their needs and the reasons…
July 13
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