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New Research: 78% Of Support Leaders To Adopt A More Proactive Approach To Customer Service In 2021
According to a new report from conversational relationship platform Intercom, 73% of customer support leaders believe customers have…
Industry News November 11
Alida Appoints David O’Malley As New CRO
Alida, a customer insights provider and formerly Vision Critical, has appointed David O'Malley as Chief Revenue Officer of…
Industry News November 11
How To Win Business With B2B Video Marketing
Video is making waves in the B2B space, with many marketers leveraging it to market products, services and…
November 10
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