Televerde, an integrated sales and marketing technology organization, selected Silicon Valley executive Chris McGugan as its CEO. McGugan will replace Morag Lucey, who retired earlier this year after leading the company for three years.
McGygan will oversee all of Televerde’s global operations. He joins the company with more than 30 years of experience in technology development and leadership. More recently, he served as SVP and General Manager of Oracle CX Service, where he led the development of the next generation of customer service tools. Before Oracle, McGugan held various leadership roles at Avaya, Sears, Saffron, Symbol and Cisco.
“It is a privilege to be part of a company that puts the customer first, delivering high-quality services and innovative solutions to clients that also have societal impact,” said McGugan, in a statement. “As CEO, I will do everything in my power to enable our leaders and people to accelerate the delivery of great experiences for our customers and to fulfill our mission to provide 10,000 life-changing opportunities to disempowered communities over the next decade.”