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New Research: 78% Of Support Leaders To Adopt A More Proactive Approach To Customer Service In 2021

New Research: 78% Of Support Leaders To Adopt A More Proactive Approach To Customer Service In 2021

According to a new report from conversational relationship platform Intercom, 73% of customer support leaders believe customers have…

Industry News November 11
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Alida Appoints David O'Malley As New CRO

Alida Appoints David O’Malley As New CRO

Alida, a customer insights provider and formerly Vision Critical, has appointed David O'Malley as Chief Revenue Officer of…

Industry News November 11
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Terminus Acquires GrowFlare To Improve Account Identification For Revenue Teams

Terminus Acquires GrowFlare To Improve Account Identification For Revenue Teams

ABM platform Terminus has acquired account intelligence platform GrowFlare, aiming to improve its Engagement Hub and better help…

Industry News November 9
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