Salesforce Releases New Innovations For Service Cloud 360
Salesforce enhanced its Service Cloud 360 offering with two new sets of automation and digital contact tools designed…
Industry News September 9
Latest In: automation tools
ZoomInfo Enhances Workflows Solution For Greater Operational Efficiency
ZoomInfo, the business contact and intelligence platform, unveiled an enhanced version of its Workflows solution, which aims to…
Industry News April 7
The Importance Of (More) Responsiveness During Disruptions
Disruptions to business operations are rarely welcomed as they increase uncertainty and confusion. Whether it's a global pandemic…
Demanding Views April 2
Your AI Doesn’t Have an Intelligence Problem. It Has a Data Problem.
Key Takeaways The report details that AI performance depends less on model sophistication and more on whether the…
Blog August 31
AI Won’t Take Your Job
While it's safe to say computers will never be human, marketers are worrying about their job security as…
Demanding Views February 5
New Research: 78% Of Support Leaders To Adopt A More Proactive Approach To Customer Service In 2021
According to a new report from conversational relationship platform Intercom, 73% of customer support leaders believe customers have…
Industry News November 11Certify Data Systems Adopts Callidus LeadFormix For Marketing Automation
Callidus Software last week announced that it has closed an agreement with Certify Data Systems to adopt Callidus'…
Industry News April 2
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