Latest In: CX

Adaptive Audiences customer experience CX machine-learning Optimizely personlization
Optimizely Launches Adaptive Audiences Tool To Create Personalized Experiences With Machine Learning

Optimizely Launches Adaptive Audiences Tool To Create Personalized Experiences With Machine Learning

Optimizely, a digital experimentation platform, has released Adaptive Audiences, a new tool positioned to use machine learning to…

Industry News September 12
Customer Advocacy customer experience customer journey customer journey maps CX The Pedowitz Group
9 Steps To Operationalize CX And Achieve Advocacy

9 Steps To Operationalize CX And Achieve Advocacy

How can firms operationalize the customer experience and create customers for life? It is great to talk about…

Demanding Views September 4
CX Global President marketo Mika Yamamoto President SAP
Marketo Appoints Former SAP Executive As New Global President

Marketo Appoints Former SAP Executive As New Global President

Marketo has appointed Mika Yamamoto as Global President. The company said she will focus on supporting and enhancing…

Industry News August 29
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