SurveyMonkey Launches Automated SMS Invites from Salesforce
SurveyMonkey is now offering automated SMS survey invites within its Salesforce integration, available on AppExchange. This update allows CX and…
News Brief April 9
Latest In: CX
CallMiner’s 2025 Report Highlights the Future of Customer Experience Innovation
CallMiner’s annual CX Landscape Report finds that organizations still finding their footing when it comes to artificial intelligence…
News Brief September 16
CallMiner Acquires VOCALLS
CallMiner, a provider of artificial intelligence (AI)-powered conversation intelligence to improve customer experience (CX), has acquired VoCalls, a…
News Brief July 8
10 Lessons Learned at B2BMX 2026: Elevating Your B2B Marketing Strategy
B2BMX 2026 offered a wealth of insights and strategies for B2B marketers to navigate the ever-evolving marketing landscape.…
Blog March 17
Cassie Debuts First-Party Data Features To Help Marketers Improve CX
Cassie is a consent and preference management platform that seeks to help businesses build long-term relationships with customers…
Solution Spotlight September 20
How To Shape The Customer Experience With ‘Phygital’ Marketing
Businesses face mounting pressure to impress increasingly finicky customers, as more than 70% expect personalized interactions. And if…
Demanding Views August 12
Automation, Meet Creativity: How B2B Brands Can Harness Technology To Deliver Better Digital Experiences
In most marketing departments, the process for creating, sharing and publishing content hasn't really changed over the last…
Demanding Views April 4
Q&A With Momentive: Analyzing GetFeedback Innovations & The Industry-Wide Prioritization Of CX
Agile experience management platform Momentive, formerly SurveyMonkey, revealed new capabilities of its customer experience (CX) platform GetFeedback to…
Industry News November 16
Copper CRM Appoints New VP Of Sales
Copper, a CRM platform for relationship-based business growth, appointed Sam Moorhead as VP of Sales. Moorhead joins Copper…
Industry News November 4
Buzzworthy B2B: The Latest News & Trends From October 2021
Welcome back to Demand Gen Report's (DGR) blog series: Buzzworthy B2B. We've spent the past month watching the latest news…
Blog November 2
INBOUND 2021 Recap: Customer-Centricity, Community-Building & The Demise Of ‘Cookie-Cutter’ Marketing
The B2B industry has spent the past two years in a rapidly changing digital and societal workspace, and…
Industry News October 20
Chili Piper Welcomes First Chief Customer Officer
Chili Piper, an inbound conversion platform, promoted its VP of Customer Success, Gemma Cipriani-Espineira, to its first Chief…
Industry News October 7
Resources
Events & Webinars
Why B2B Marketing Teams Need To Think BRAVE
February 19, 2025
Demystify Your GTM Strategy With The 9 “Cs”
February 12, 2025
Building Predictable Pipeline With Matt Heinz
February 5, 2025
Creating Effective Brand Messaging That Drives Revenue
January 29, 2025
