Latest In: Conversation Intelligence

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Zoom Debuts Revenue OS for Sales Teams

Zoom Debuts Revenue OS for Sales Teams

Key Takeaways Zoom unveiled an AI-powered revenue OS that connects buyer intelligence, conversation intelligence, outreach and forecasting in…

News Brief October 12
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How AI Roleplay, Automated Call Scoring Boosted Sales Performance

How AI Roleplay, Automated Call Scoring Boosted Sales Performance by 100%

Key Takeaways Requiring reps to hit a scoring benchmark against AI buyers before touching qualified leads doubled lead…

Case Studies October 1
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Zoom Updates Revenue Accelerator to Help Teams Connect

Zoom Updates Revenue Accelerator to Help Teams Connect

Key Takeaways Zoom has expanded Revenue Accelerator with AI-powered capabilities that support sellers before, during and after customer…

News Brief July 22
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DemandGenReport.com Now Becomes B2BMX Insights

Key Takeaways:  The rebrand to B2BMX Insights positions the publication as the year-round content and community hub for…

Blog October 8
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Live Agents Have Less Than 2 Minutes To Engage Site Visitors, Drift Research Reveals

Live Agents Have Less Than 2 Minutes To Engage Site Visitors, Drift Research Reveals

Live agents who connect with site visitors within two minutes of the prospect interacting with a chatbot have…

Blog January 16
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Sendinblue Launches New Feature To Help Manage Customer Conversations

Sendinblue Launches New Feature To Help Manage Customer Conversations

Quick Scoop: Sendinblue unveiled a new chat widget, Conversations. Conversations is designed to manage customer communications across all…

Industry News March 29
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Five9 Expands Partnership With Invoca To Deliver ‘PreSense’ Tool For Contact Centers

Five9 Expands Partnership With Invoca To Deliver ‘PreSense’ Tool For Contact Centers

Quick Scoop: Five9 strengthened its partnership with Invoca to offer a joint solution designed to enable real-time data…

Industry News March 23
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How Sales Organizations Can Use Data To Quell Economic Headwinds

How Sales Organizations Can Use Data To Quell Economic Headwinds

The economic headwinds that are buffeting businesses have increased in force. In fact, the baseline forecast is for…

Demanding Views February 24
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Invoca Enhances Partnership With Five9 To Drive Revenue & Deliver Seamless CX

Invoca Enhances Partnership With Five9 To Drive Revenue & Deliver Seamless CX

Invoca, an AI-powered conversation intelligence platform, strengthened its partnership with Five9, a provider of cloud contact center solutions,…

Industry News August 17
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3 Effective Tools Sales Teams Need Now

3 Effective Tools Sales Teams Need Now

For sales teams across the country, the shift from in-person to online work during to the Covid-19 pandemic…

Demanding Views July 12
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Mediafly Acquires ExecVision To Help Close The ‘Insights-to-Performance' Gap

Mediafly Acquires ExecVision To Help Close The ‘Insights-to-Performance’ Gap

Mediafly, a revenue enablement and intelligence platform, acquired ExecVision, a conversation intelligence (CI) provider. This marks Mediafly's fifth…

Industry News April 27
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Outreach Acquires & Rebrands Canopy.io; Reveals New Enablement & Revenue Intelligence Features

Outreach Acquires & Rebrands Canopy.io; Reveals New Enablement & Revenue Intelligence Features

Outreach, an engagement and intelligence platform, acquired revenue intelligence software Canopy.io and rebranded it into Outreach Commit to equip users with sales…

Industry News October 18
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