Latest In: personalization

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SugarCRM Debuts New Digital Self-Service Capabilities

SugarCRM Debuts New Digital Self-Service Capabilities

SugarCRM, an AI-driven CRM platform, introduced new digital self-service capabilities that seek to help B2B sellers offer “always-on”…

Industry News January 25
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Botco.ai Survey: 76% Of Contact Centers Leverage Chatbots To Improve Performance

Botco.ai Survey: 76% Of Contact Centers Leverage Chatbots To Improve Performance

Botco.ai, a conversational marketing platform, released “The State of Chatbots in Contact Centers,” a new study that seeks…

Industry News January 17
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Conversica Introduces New Partner Program To Expand Global Alliance Network

Conversica Introduces New Partner Program To Expand Global Alliance Network

Conversica, Inc., an AI-powered conversation automation solution, announced a new partner program to expand its partner-led business, which…

Industry News January 13
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