3 Ways To Turn Your Customers’ Bad Experiences Into Positive Outcomes
As the saying goes, sh*t happens. But just because bad experiences are part of life doesn't mean they…
Demanding Views March 31
Latest In: customer retention
Avionos Launches New Offering To Help With Customer Acquisition & Retention
Avionos, a company that helps design and implement marketing and commerce solutions for B2B brands, released Sample Orders…
Industry News April 12
Chili Piper Welcomes First Chief Customer Officer
Chili Piper, an inbound conversion platform, promoted its VP of Customer Success, Gemma Cipriani-Espineira, to its first Chief…
Industry News October 7
How To Select The Best Collaboration Software For Your Team
We can all agree that marketers are having a pretty tough time trying to retain customers during the…
Demanding Views March 12
How We Achieved 99.999% Customer Retention During The Pandemic
Achieving customer retention, especially during a pandemic, is riddled with speed bumps. As a customer success manager, there are hurdles to jump through and one must…
Demanding Views January 25
New Research: 78% Of Support Leaders To Adopt A More Proactive Approach To Customer Service In 2021
According to a new report from conversational relationship platform Intercom, 73% of customer support leaders believe customers have…
Industry News November 11
How To Turn A Thought Leader’s Followers Into Paying Clients
Thought-leadership marketing can yield incredible results: One survey by Orbit Media found that 53% of firms had increased their company's…
Demanding Views October 2
Planning A Customer Journey That Lasts A Lifetime
Once a purchase order is completed or a contract is signed, it's time to pop the cork and…
Demanding Views March 26
The Company You Keep: 3 Key Factors For Increasing Focus On Customer Retention
Of all the tech company IPOs launched in 2018, including Softbank, Dropbox and Spotify, only one was singled…
Blog February 6
Modern Marketers Drive Revenue & Retention Through Post-Sale Nurturing, Customer Communities
One of the best resources available to marketers today is a healthy list of engaged, happy customers. Research…
Industry News November 14
Act-On Extends Automation Capabilities Beyond Acquisition Marketing
Marketing automation provider Act-On Software has released new brand marketing and customer marketing capabilities designed to extend the…
Industry News April 22
Walker’s Customer Intelligence Platform
Walker is a customer intelligence technology and consulting firm offering solutions designed to help B2B marketers achieve their…
Solution Spotlight August 11
Resources
Events & Webinars
The State Of Demand Gen
September 25, 2024
Striking The Right Balance Between Demand Gen & ABM
September 18, 2024
AI's Role In Accelerating Go-To-Market Strategy, with Lookout's Deb Wolf
September 11, 2024
