Latest In: customer success

AI analytics Behavioral Intelligence Churn Data CSP customer data customer intelligence customer success First-party Data ICP net revenue retention revenue growth sales and marketing alignment
DGR Lukas Alexander Your Best Prospect Data Comes From Customers You Already Have

Your Best Prospect Data Comes From Customers You Already Have

Companies spend enormous amounts of time and money trying to understand their ideal customer. They invest in market…

Demanding Views August 27
Agentforce agentic AI AI platform B2B support customer success Customer Support enterprise AI Mosaic AI operational costs
Mosaic AI Debuts Alternative to Agentforce for B2B Support Teams

Mosaic AI Debuts Alternative to Agentforce for B2B Support Teams

Key Takeaways Mosaic AI launched an enterprise AI platform, built by AI PhDs, that connects fragmented data across…

News Brief August 3
2X Acquisition agentic AI B2B marketing commercial intelligence customer success go to market strategy GTM Knownwell Revenue operations
2X Acquires Knownwell Businessman and businesswoman shaking hands in a professional setting symbolizing a successful deal, partnership, or job interview.

2X Acquires Knownwell to Build the First GTM Human-Agentic Services Company

Key Takeaways 2X’s acquisition of Knownwell positions the company as a human-agentic GTM services provider by combining AI…

News Brief June 11
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DemandGenReport.com Now Becomes B2BMX Insights

Key Takeaways:  The rebrand to B2BMX Insights positions the publication as the year-round content and community hub for…

Blog October 8
Corporate Visions customer experience Customer Feedback customer success revenue enablement revenue growth revenue strategies Sales Enablement Sales strategies
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Corporate Visions Releases New Customer Feedback Tool, TruVoice

Corporate Visions, a provider of science-backed revenue growth services, released an automated customer feedback platform, TruVoice. The new…

Industry News February 8
customer experience customer success Perceptyx revenue enablement Sales Enablement ValueSelling
How Perceptyx Transformed Its Revenue Engine & Increased ACV By 56%

How Perceptyx Transformed Its Revenue Engine & Increased ACV By 56%

At Perceptyx, business is personal. The employee listening and people analytics company leverages its unique blend of innovative…

Case Studies June 28
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Winning By Design Launches Customer Success Operating Model & Expands Course Curriculum

Winning By Design Launches Customer Success Operating Model & Expands Course Curriculum

Winning by Design (WbD), a B2B revenue consulting and training company, launched a new Customer Success (CS) Operating…

Industry News October 4
customer success Data management Data Quality go to market GTM GTM strategies product marketing
B2B Tech Veterans Launch GTM Partners, A Go-To-Market Analyst Firm

B2B Tech Veterans Launch GTM Partners, A Go-To-Market Analyst Firm

Go-to-market (GTM) industry experts Sangram Vajre, Bryan Brown, Lindsay Cordell and Judd Borakove launched the first data-driven GTM analyst firm, GTM Partners.…

Industry News September 13
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Winning By Design Expands Revenue Academy Course Offerings

Winning By Design Expands Revenue Academy Course Offerings

Winning by Design (WbD), a global B2B revenue consulting and training company, expanded its Revenue Academy roster with the…

Industry News June 1
customer experience customer success Forrester sales acceleration Sales Enablement
Q&A With Forrester: How To Achieve Organization-Wide Buy-In For Sales Support

Q&A With Forrester: How To Achieve Organization-Wide Buy-In For Sales Support

As organizations grow more advanced in their go-to-market strategies, it's essential that all departments work in sync, share…

Industry News March 8
customer experience customer success demand generation digital experience EMEA event marketing ON24
ON24 Names Leo Ryan VP Of Customer Success In EMEA

ON24 Names Leo Ryan VP Of Customer Success In EMEA

ON24, a digital experience platform, welcomed Leo Ryan as its VP of Customer Success in EMEA. In his…

Industry News October 12
Chief Customer Officer customer success Dreamforce Qualified salesforce
Qualified Welcomes Former Salesforce Exec As New CCO

Qualified Welcomes Former Salesforce Exec As New CCO

Conversational marketing and sales platform Qualified hired former Salesforce executive Dan Darcy as its Chief Customer Officer. Darcy…

Industry News February 4
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