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New Salesforce Data & AI Innovations Seek To Enhance Customer Experiences

Salesforce enhanced its Service Cloud offering with new AI capabilities, which are powered by Salesforce’s Einstein 1 Platform to help users leverage Data Cloud and Einstein AI to identify recurring issues, recommend next steps based…

Industry News March 26
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Wistia Report Reveals AI Utilization Surge To Enhance Video Accessibility

Wistia, a video marketing platform, unveiled its “2024 State of Video Report,” which featured user data from more than 90 million videos on the company’s platform as well as a customer…

Industry News March 25
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New AI Content Detection Platform Enters The Market

Content Guardian, an AI content detection platform with eight built-in content checkers, entered the market with a content-checking tool designed to help detect AI-generated content. According to the company, the…

Industry News March 25
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