Latest In: Customer Feedback

AI survey tools conversational AI Customer Feedback data-driven decisions employee experience HRIS integration market research marketing technology product launch SurveyMonkey
SurveyMonkey Unveils Platform Upgrades

SurveyMonkey Unveils Platform Upgrades

Key Takeaways SurveyMonkey’s September 2026 relaunch puts real human feedback at the center of AI decisions, using conversational…

News Brief September 1
AI interviews B2BMX 2026 buyer insights Customer Feedback go-to-market revenue strategy Sales Enablement win/loss analysis
B2BMX Lessons Clozd's Dani Talbot

Turning Rich Customer Feedback Into Revenue: Lessons from B2BMX 2026

Key Takeaways: Clozd’s Dani Talbot at B2BMX 2026 explained that revenue teams miss critical buyer signals when they…

Feature May 28
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SurveyMonkey Launches Automated SMS Invites from Salesforce

SurveyMonkey is now offering automated SMS survey invites within its Salesforce integration, available on AppExchange. This update allows CX and…

News Brief April 9
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OpenAI’s Dane Vahey to offer Keynote Address at B2BMX 2026

Dane Vahey, Head of B2B Marketing at OpenAI, will deliver a keynote address at B2B Marketing Exchange (B2BMX)…

Blog February 23
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Canvs AI Secures $15M In Funding

Canvs AI, an insights platform built to unlock costumer and employee feedback, raised $15 million in a funding round…

Financial News September 29
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Corporate Visions Acquires Automated Win-Loss-No Decision Analysis Company

Corporate Visions Acquires Automated Win-Loss-No Decision Analysis Company

Corporate Visions, a revenue growth consulting and services company, acquired Primary Intelligence, a provider of automated customer feedback…

Industry News February 22
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New Research: 86% Of B2B Software Buyers Rely On Third-Party Reviews When Making A Purchase Decision

New Research: 86% Of B2B Software Buyers Rely On Third-Party Reviews When Making A Purchase Decision

The rapid expansion of the salestech and martech landscapes created a solution explosion, with many buyers prioritizing platforms that…

Industry News October 6
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Qualtrics Acquires Clarabridge For $1.1B In Shares

Qualtrics Acquires Clarabridge For $1.1B In Shares

Qualtrics, a customer experience (CX) management platform, is set to acquire CX management platform Clarabridge for $1.1 billion…

Industry News August 9
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Using Customer Feedback To Beat The Competition

Using Customer Feedback To Beat The Competition

Whether a business is in manufacturing, telecommunications or software, its success relies on positive customer experiences. When end…

Demanding Views June 11
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SurveyMonkey Rebrands As Momentive, An Agile Experience Management Company

SurveyMonkey Rebrands As Momentive, An Agile Experience Management Company

SurveyMonkey has been synonymous with market research and survey software for the last two decades. The company's solutions…

Industry News June 9
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Alida To Launch Customer Experience Platform

Alida To Launch Customer Experience Platform

Alida, a customer insights provider and formerly Vision Critical, has announced the upcoming launch of a new customer…

Industry News October 7
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New Research: 87% Of CX Professionals Cite Customer Feedback As Invaluable For Generating Revenue & ROI

New Research: 87% Of CX Professionals Cite Customer Feedback As Invaluable For Generating Revenue & ROI

New research from SurveyMonkey shows a dedicated effort to providing high-quality customer experiences (CX), with 89% of C-level…

Industry News October 6
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