ADVERTISEMENT

Latest In: Personalization

AI-powered customer service call center operations IVR bot Penn State University
Discover how Penn State harnessed Ivy.ai’s IVR bot to bolster call center efficiency, enhance responsiveness, and adeptly navigate the challenges of COVID-19.

How Penn State Revolutionized Crisis Management and Communication with AI-Powered Bots

As a world-class public research university, Penn State is dedicated to creating a positive environment for students, faculty…

Case Studies February 13
Druid.ai
Hand touching on virtual screen to communicate with artificial intelligence robot or chatbot technology concept. Vector illustration.

Bridging The Gap: Why AI Must Be Embraced In Customer Service

As artificial intelligence (AI) continues to make its mark on various industries, customer service is experiencing one of…

Demanding Views January 21
Devenio Podcasts podcasting
Live radio or podcasting. Podcasters recording audio or video podcast in the studio. Online show. Radio host speaking in microphone and interviewing guests. Vector illustration isolated on white

Turning Passion Into Profit: Why Podcasting Is A B2B Marketing Powerhouse

Just a couple years ago, Devin McDonnell, Executive Producer of Devenio Podcasts, found himself pitching the value of…

Feature December 26
B2B Marketing Exchange
B2B Marketing Exchange East
Campaign Optimization Series
dgr event bii
Strategy & Planning Series